The leader’s role is not confined to ensuring the best possible physical environment. Yet, they should extend to providing an organizational culture. This culture supports healthcare team members in the often-stressful work of direct care provision.
The covid-19 pandemic has brought the need for agility and resilience for individuals, society, and healthcare organizations in the entire world. Health administration and management are the keys.
Important note:
Blackbird Training Centre offers a site visit to a public/private hospital in Istanbul for group registration.
You can check our channel on YouTube to see a video of our visits to the hospitals.
Training Objectives
Provide the participants with enhanced skills to manage and administer their hospitals/medical department
Prepare healthcare leaders to execute related programs and oversee improvement projects
Help the participants acquire advanced skills for organizational success, leadership, effectiveness, and efficiency techniques.
Improve your behavioral health care as a manager
Provide training in the development & implementation of strategic planning
Maximize productive collaboration and minimize less productive behavior
Understanding roles and responsibilities to be followed for medication reminders, medication assistance, and medication administration
Discussing current health care delivery system as it relates to the economics, access, and overall health of the population
Discuss Risk management in healthcare and Healthcare administers
Day 1
Healthcare Leadership Principles
What is healthcare administration
Leadership & Management Functions
Power Sources of the healthcare Leaders
Roles of the healthcare Leader/Manager
Organizational Mission, Vision, and Values
The Healthcare Leadership Skills
Healthcare Leadership Styles for managers
Day 2
Building Resilience and Agility
The Effectiveness & Efficiency of healthcare management/managers
Resilient people, three characteristics
Agility and Resilience Foundational Skills
The Agility and Resilience Impact on Healthcare
Problem-solving & decision making
Day 3
Creative Healthcare Leadership
Thinking skills and Critical Thinking
The Thinking Hats for healthcare leaders
Characters of Strategic Thinkers
Understanding Healthcare Team Dynamics
Tuckman Model: The Stages of Team Development
Behavioral health care manager training
Health and social care management training
Day 4
Healthcare Strategic Management
A Strategic Management Model
Strategic Competition: Suitable, Feasible & Acceptance
Strategic Planning Model: ABCDE
Tools for Putting Strategy into Action
SWOT Analysis & SMARTER Goals
Strategy Implementation
Risk management in healthcare administration
Day 5
Change Management in Healthcare Organization
Change Models: Lewin, Kotter, and McKinsey 7S
Negotiation and dispute resolution
BATNA, WAP & ZOPA
Risk Avoidance and Risk Acceptance
Contingent Valuation Method
Program review and Post-Assessment
If site-visit to the hospital is applicable, we will visit one public & one private hospital to cover the following:
Observing day-to-day HCAM responsibilities
Managing human resources
Allocating budgets and other financial resources
Submitting reports
Maintaining and managing IT systems and databases
Coordinating with doctors, physicians, nurses, surgeons, health information technicians, pharmacists, and other professionals
How to ensure patient quality care, treatment, and rehabilitation
You will benefit from the following:
Understanding the roles of making policy decisions, overseeing patient care, budgeting, and marketing
Driving policy impacting and technology innovations in the hospital.
Being familiar with the role of serving as a mediator between goals, strategies, and day-to-day activities.
Depending on the availability, the field visits and training will be made to JCI accredited A class hospitals
Q&A session with the hospital founder/manager
You will also learn and talk about:
The current healthcare leaders require to scan the environment and find ways to reduce operating costs. This will improve healthcare quality. it will also deal effectively with unforeseen turbulent times.
This hospital/health care management course is related to concepts in health services administration, and health care administration. Such concepts are healthcare admin and health service management.
Challenges of health and hospital administration in the new millennium, Administration of hospital services
Administration of out-patient services, Health care admin, and healthcare administration.
Administration of operation theater, Nursing Services, Records management, and Quality control
Hospital management training will involve Doctor/Nurse patient relationships, Doctors, and the consumer protection act
Referral systems, Hospital and private practice, Hospital administration during a disaster, Reproductive and child health services
Promoting health through hospitals, Hospital management training
This hospital management training course talks about Healthcare risk management training
Risk management in healthcare courses is an important concept here
Impact on your Organisation
The organization will be aware of Health Problems, Systems, and the Healthcare Key Players
Ability to set the right vision for your team, department, and hospital/clinic
Flex your leadership styles when there are changes in people and healthcare conditions
Focus on the application of the “people” side during a change situation
Adapt and develop effective change management strategies and determine when to act
Get tools for exploring market opportunities and develop a capacity to predict change
Lead and inspire others toward an agile and resilient mindset and behavior
Impact on You
Manage your hospital or medical department in an organizational matter
Be aware of all related strategy tools in addition to the risk management
You will gain a better understanding of quality principles & management functions.
Understand the barriers to adequate healthcare leadership
Evaluate own style of leadership, including strengths and areas for improvement
Promote the skills of your staff in developing the necessary agility and resilience
Balance your action by increasing your awareness of yourself and flexibility
Why Blackbird Training Centre?
Your training needs are well respected. So, we have a training advisor to help you choose the right course for you. And, we are flexible enough to adjust the training programme to fit your organisation and the training depth required.
We are available worldwide at any time. Our resources and business network are huge. In that sense, we are adaptable to your own personal preferences.
In each course, we also offer a reference training book (not just a PowerPoint material)
Our certificates have got an online verification code. You can check from your mobile camera any time and forever. All you need is your mobile and internet access.
We have a rich list of well-chosen training topics. Although the topics cover all areas and sectors, we keep on updating them to follow new training topics & trends.
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