This course consists of healthcare industry specific skill development, and enhancement methodologies and topics, designed for senior and executive level hospital staff. Including primary care, recuperative care, community and other healthcare facility administrators, chiefs of staff, hospital board members, chief nursing officers, department directors and other healthcare professionals with supervisory, management or executive level responsibilities.
* Important note: Course registration in Istanbul for 3 people or more, we offer 1-day site-visit to one public or private prestigious hospital
Course Objectives of Healthcare Management (HA)
Implement patient-focused strategies, including strategic planning, across the organization
Leverage executive decision-making tools and formal methods to assess healthcare plans in light of regulations and ever-changing needs in the market
Lead and manage complex organizations’ crisis management while optimizing quality and safety best practices
Foster creativity throughout a department or organization
Apply leadership capabilities to lead healthcare teams and projects to success
Day 1
Strategic Management
Strategic management in healthcare
Developing a mission and vision statement and strategic management steps
Developing a marketing strategy
Positioning the hospital for quality
Hospital Organizational Structure
Understanding the US and other global organizational structures
Managing and leading in complex organizations
Teamwork in healthcare settings
Day 2
Financial Management and Forecasting in Healthcare
The organizational structure and responsibilities of hospital cost centers
Department and individual cost centers
Cost center management
Evaluation methods
The convergence of cost accounting
Financial accounting
Insurance
Day 3 - 4
Hospital Human Resource Management
Hospital strategic human resource management
Developing core values and human resource management
Understanding human resource management systems
Developing human resource incentives and control mechanisms
Hospital Information Technology (HIT)
The implementation of hospital information management
HIT systems
HIT in process management
HIT in quality and safety
Security and privacy issues in HIT
Day 5
Medical Service Quality Management and Improvement
Quality of medical services management
Performance tracking and incentives
Healthcare quality management methods and common tools
Emergency preparedness and crisis management
If site-visit to the hospital is applicable, we will visit one public or private hospital to cover the following:
Observing day-to-day responsibilities such as managing human resources, allocating budgets and other financial resources, submitting reports, and maintaining and managing IT systems and databases, coordinating with doctors, physicians, nurses, surgeons, health information technicians, pharmacists, and other professionals to ensure patient quality care, treatment, and rehabilitation.
Understanding the roles with regard to making a policy decision, overseeing patient care, budgeting and accounting, marketing, and driving policy impacting and technology innovations in the hospital.
Q&A session with the hospital founder/manager
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