No matter your status, this is about the human resources and healthcare that you need to stay ahead of the curve.
* Important note: Course registration in Istanbul for 5 people or more, we guarantee 2-day site-visit to one public & one private prestigious hospitals
Course Objectives of Dynamics of HRM for Healthcare/Hospital Professionals
Identify the types of healthcare organizations.
Explain the unique aspects of managing human resources in healthcare organizations.
Discuss several of the human resource challenges existing in healthcare.
Explain how healthcare HR planning contributes to the attainment of organizational strategies and objectives.
Define HR planning in healthcare organizations.
Describe the orientation, training, and staff development requirements of the joint commission.
Explain the nature of safety, health, and security in the healthcare workplace.
Identify the various aspects of occupational safety and health administration compliance.
Discuss the challenges that confront healthcare employers in providing benefits and variable pay programs.
Healthcare HR Insights
Nature of Healthcare Organizations
The Current State of Healthcare
The Future of Healthcare
HR Challenges in Healthcare
Joint Commission on Accreditation of Healthcare Organizations
The HR Function in Healthcare
HR Management Activities
Healthcare HR Insights
Unions in the Healthcare Industry
Labor-Relations Philosophy
Legal Framework for Union–Management Relations
The Unionization Process in Healthcare
Collective Bargaining and the Negotiating Process
Contract Administration
Healthcare Compensation Practices
Healthcare HR Insights
Healthcare Compensation Responsibilities
Nature of Compensation
Legal Requirements for Pay Systems
Development of a Base Pay System
Issues Involving Pay Increases
Executive Compensation
Healthcare HR Insights
Performance Management
Performance Appraisal
Conflicting Roles of Performance Appraisal
Who Conducts Appraisals
Methods of Appraising Performance
Rater Errors
Appraisal Feedback
Effective Performance Management
Healthcare HR Insights
Nature of Training in Healthcare Organizations
The Training Process
Types of Training
Developing Human Resources
Choosing a Development Approach
Special Issues in Healthcare Employee Development
Healthcare HR Insights
Individual/Organizational Relationships
Job Satisfaction and Organizational Commitment
Retention of Human Resources
Work/Life Balance
Retention Management Process
Healthcare HR Insights
Recruiting and Labor Markets
Planning and Strategic Decisions Regarding Recruiting
Internal Recruiting
External Recruiting
Internet Recruiting
Other Sources for Healthcare Recruitment
Recruiting Evaluation and Metrics
Healthcare HR Insight
Accomplishing Strategic Objectives through Job Design
Nature of Job Analysis in Healthcare Organizations
Uses of Job Analysis
Work Schedules and Job Analysis
Job Analysis and Legal Issues
Human Reactions to Job Analysis
Job Analysis Methods
The Job Analysis Process
Job Description Components
Healthcare HR Insights
Equal Employment Opportunity
Affirmative Action
Gender Discrimination and Sexual Harassment
Age Discrimination
Americans with Disabilities Act
Other Bases of Discrimination
Enforcement Agencies
Uniform Guidelines on Employee Selection Procedures
Elements of EEO Compliance
Healthcare HR Insights
Competencies for Healthcare Management and HR
HR Departments and Healthcare Organizational Charts
Measuring Healthcare HR Management
Joint Commission (JCAHO) and Healthcare Management
Healthcare HR Insights
Nature of Safety, Health, and Security
The Joint Commission and Safety, Health, and Security
Legal Requirements for Safety and Health
Occupational Safety and Health Act (OSHA)
Safety Management
Health
Security
If site-visit to the hospital is applicable, we will visit one public & one private hospital to cover the following:
Observing day-to-day responsibilities such as managing human resources, allocating budgets and other financial resources, submitting reports, and maintaining and managing IT systems and databases, coordinating with doctors, physicians, nurses, surgeons, health information technicians, pharmacists, and other professionals to ensure patient quality care, treatment, and rehabilitation.
Understanding the roles with regard to making a policy decision, overseeing patient care, budgeting and accounting, marketing, and driving policy impacting and technology innovations in the hospital.
Being familiar with the role of serving as a mediator between goals, strategies, and day-to-day activities.
Depending on the availability, the field visits and training will be made to JCI accredited A class hospitals
Q&A session with the hospital founder/manager
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