Understanding Human Capital
The development of Strategic HR
The Transformation of HR
HR as a Strategic Partner
Recruiting as a Two-way Process
Specialist Resourcing Needs Employers
Choosing the Appropriate Selection Methodology
Use of Psychological Testing in Selection
Assessment Centres – State of the Art Selection
Performance Management
Making Performance Appraisal Work
Efficient Use of Feedback
Understanding Compensation & Benefits
Implementing Total Reward
The Talent Management Model
The Training Cycle
How Adults Learn: Andragogy
What are the best ways to train people?
Evaluation of Training Effectiveness (cost-benefits analysis & ROI)
The Context for Change
Managing change or leading change?
Employee Engagement & Empowerment
Retaining Valued Employees
Personal Action Planning
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