Training Course Purposes of Excellence, Creativity and also Supervision in The Management of Public Solutions plan to improve the performance of civil service activities.

Adopt a structured technique to assume that assists create originalities that show the techniques of establishing the efficiency of public services.
Identify the growth purposes of public service tasks.
Recognize signs to measure and examine the extent to which these objectives have been achieved.
Determine obstacles to driving efficiency development.
Establish work programs and improvement strategies.

Day 1

Determine the development objectives of public service activities.
Identify indicators to measure and assess the extent to which these objectives have been achieved.
Identify impediments to driving performance development.
Develop work programs and improvement plans.

Day 2

The functions of supervisors in the management of public services and their nature and importance in contemporary organizations.
Contractor Contracts.
How to supervise the work of contractors.
Behavioral skills of workers in the field of administrative services.
Planning work in administrative services.

Day 3

the organization of work and personnel in administrative services.
Methods and skills for setting goals and planning work programs, identifying work and employment needs, organizing, dividing, and distributing work to subordinates.
Objectives of the development plan Performance on public service activities.
Supervising skills for office furniture, stationery, and mail.

Day 4

n the field of maintenance of offices, furniture, and furnishings.
Supervision, maintenance, and beautification skills of gardens, housing, and workers' housing.
Supervisory skills in nutrition.
The role of the General Services Department in monitoring the movement and means of transport of workers.
Best and worst supervisor, success skills: technical, human relations and management, a list of supervisory skills, developing human skills, and forming good relationships, naughty employees, and unforgivable mistakes.

Day 5

How to prepare budgets and manage expenses related to public services activity.
Indicators to measure and assess the extent to which the objectives have been achieved.
Performance standards and performance indicators.
Types of performance indicators.
The multiplicity of performance indicators to measure one goal.

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