Definition and objectives of modern HR management
HR management now and then
The main functions of HR management
Organization
Resourcing
Climate and culture
Training and development
Performance management
Total compensation management systems
Personnel administration
Competency definition
Types of competencies
The different competency components
Competency-based recruitment and selection
Competency-based training and development
Competency-based performance management
Benefits of competency-based HR?
HR business partner
Four new roles to play
Management of strategic HR
Management of firm infrastructure
Management of employee contribution
Management of transformation and change
Basic HR competencies required to play the four roles
Adopting a “talent culture”
Aligning our people requirements to business strategy
The importance of creating a recruitment plan
Recruitment and becoming an Employer of Choice
Utilizing employee branding
The recruitment process and the role of HR and managers
Job descriptions, job analysis, and establishing the package
Workforce planning
HR business partner and emotional intelligence
The fundamental emotional intelligence framework
The emotionally intelligent HR business partner
The pervasiveness of the job description
Four approaches for conducting job analysis
Job Key Result Areas (KRAs)
Writing job descriptions using the job key result area approach
Characteristics of effective job descriptions
Guaranteeing 'internal consistency' through job evaluation
A bird's eye view of the job evaluation system
Analysis of the environment
From SWOT analysis to vision and mission statements
The link between strategy and performance
Organizational vs. HR key result areas
Measuring HR KRAs through SMART Key Performance Indicators (KPIs)
Turning key performance indicators into SMART objectives
The balanced scorecard: an overview
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