Course Objectives of The Art of Supervisory Management

• Distinguish between monitoring and also management

• Determine their toughness and also leadership designs via self-assessments
• Examine different management concepts with a focus on situational management
• Define the major proficiencies of Psychological Intelligence (EI)
  Define the role of the leader as delegator and change agent.
  

Day 1
Leaders, not managers

• Definitions, similarities, and differences

• Some classical differences

• Modern-day differences

• Myths about leadership

• Practices of exemplary leaders

• Challenge the process

• Inspire a vision

• Model the way

• Enable others to act

• Encourage the heart

• The perennial question: nature or nurture

• The ten truths about leadership

Day 2
Personal style and leadership qualities

• Personal style and leadership qualities

  • Self-assessment

  • Administration and scoring

  • Linking style with leadership qualities

  • Characteristics of admired leaders

  The leadership journey and situational leadership

  • Review of major theories

  • Trait theories

  • Behavioral theories

  • The leadership grid

  • Situational leadership: theory and simulation

  • Situation’s maturity level

  • Levels of development

  • Maturity levels and leadership styles

Day 3
The emotionally intelligent leader

• An overview of EI

• Intrapersonal and interpersonal intelligence

• Emotional Quotient (EQ) versus Intelligence Quotient (IQ)

• The EI competency framework

• The 18 EI competencies in practice

• Brainstorming real-life examples

Day 4
Leadership, delegation, and empowerment

• Delegation: definition, objectives, and rules

• Delegation levels

• Why delegation is not popular

• Guidelines for delegation

• Empowerment: definition

• Ten ways to empower employees

• Is your organization ready for empowerment?

Day 5
The leader as a change catalyst

• The nature of change

• Kotter’s eight-step change process model

• Understanding and dealing with resistance to change