Strategic Planning Using Balanced Scorecard

Created by LEC Team
Last updated Mon, 27-Mar-2023
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Course Purposes of Strategic Planning Using Well Balanced Scorecard

  • Convert vision as well as approach right into practical action as well as boosted organisational performance
  • Understand how to monitor as well as manage calculated efficiency
  • Style and also develop a Balanced Scorecard
  • Drive functional efficiency enhancement in accordance with the method
  • Interact as well as handle adjustment


Day 1
A Tool for Managing Strategic Performance

  • Introduction to the Balanced Scorecard

  • Benefits of the Balanced Scorecard

  • Linking Mission and Vision to operations

  • Application and uses of the Balanced Scorecard

  • The Financial, Customer, Process perspectives in detail

  • Overview of the Balanced Scorecard creation process

  • Strategy maps and Strategic Themes

  • Strategic Measures and Strategic Targets



Day 2
Developing a Balanced Scorecard

  • Create a strategy-centric organisation

  • The Learning & Growth perspective in detail

  • Define strategy, identify strategic themes and build strategic linkages

  • Engage the leadership team

  • Importance of data collection, interviews, and focus groups

  • Strategic documentation

  • Work with the Case Study

  • Strategic objectives and strategic themes



Day 3
Monitoring Strategic Performance

  • Purpose of strategic measures and their relationship with KPIs

  • Lead and lag measures

  • Develop appropriate measures using the Strategy Map

  • Examples of measures for each of the four perspectives

  • How to implement the Balanced Scorecard

  • Lag and lead measures

  • Determine measures and targets

  • Map strategic initiatives

  • Case study activities



Day 4
Implementing A Balanced Scorecard

  • Set appropriate stretch targets for each objective

  • The Strategic Management System and performance management

  • Map strategic initiatives for HR

  • Plan for implementation

  • Bring about successful change

  • Communicate the Balanced Scorecard

  • Develop appropriate targets using the Strategy Map and Measures

  • Cascade the Balanced Scorecard across the organisation

  • Strategy Review Meetings

  • Case study activities



Day 5
Pulling it all together

  • How to make it work in your organisation

  • Create an outline project plan

  • Identify key roles and key players

  • Case study activities

  • Top Tips for success

  • Create a personal plan of action

  • Lessons learned from the programme.

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