Strategic Planning & Operational Crisis Management

Created by LEC Team
Last updated Mon, 27-Mar-2023
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This program provides individuals with concrete crisis monitoring options as well as strategies while giving insight into the delivery of reliable Crisis Command, Control, Communications & Knowledge (C3i) execution, and also stakeholder feedback.

In this course, we will certainly cover the 7 steps of the approach management procedure, beginning with the 'reasoning' components of approach, moving into the 'planning' parts, and finishing with 'execution'. At the end of the program, participants will certainly be able to apply or enhance the critical process at their companies to reach their vision and achieve their mission. And also how to get a higher understanding of Dilemma Administration, and also wishes to be tested by realistic scenarios, this is a possibility not to miss out on.

Training Course Purposes of Strategic Preparation & Operational Situation Monitoring


  • Apply critical believing to analyze their existing environment and also determine their organizational passion
  • Employ the strategic monitoring procedure to best attain the desired aspiration
  • Assess as well as select strategies that produce a lasting competitive advantage for the organization
  • Establish tactical goals, Trick Performance Indicators (KPIs), as well as 'SMART' targets for the company
  • Convert strategic plans to operating strategies via developing critical campaigns as well as sequencing tasks
  • Take part in the performance monitoring cycle to make sure proper execution of chosen methods


Day 1
Strategic thinking and planning

  • Strategy safari

  • The strategic management process

  • Strategic thinking versus strategic planning

  • Benefiting from strategic management

  • Myths about strategy



Day 9
Crisis Management and Communication

  • Brand image and reputation

  • Internal communications

  • External communications

  • Stakeholders

  • Operational partners

  • Social media communications

  • Other miscellaneous issues



Day 8
Crisis Management Team

  • Leadership

  • Information flows

  • The timeline technique

  • Crisis Management team essentials

  • Logging of information

  • The 3IA operations board



Day 7
Crisis Management Overview

  • Define Crisis Management

  • Crisis Management framework

  • Command Centre operational dynamics

  • Invocation pressures & processes

  • Legislation

  • Strategies, structures, and command



Day 6
Developing operating plans

  • Cascading from vision to action plans

  • Criteria for effective action plans

  • Developing strategic initiatives

  • Developing departmental plans

  • Managing the execution of strategy

  • Control process

  • KPI dashboard reporting



Day 5
Strategic objectives, KPIs, and targets

  • Ensuring strategic alignment in the organization

  • Developing effective strategic objectives

  • Using the Balanced Scorecard (BSC)

  • Using Key Performance Indicators (KPIs)

  • Characteristics of the right KPIs

  • Developing different types of KPIs

  • Setting SMART targets



Day 4
Assessing strategic choices

  • The 3 primary goals of competitive strategy

  • Porter's generic competitive strategies

  • Value chain

  • Innovating in the industry value chain

  • Developing a competitive advantage



Day 3
Vision, mission statements, and values

  • Using vision and mission statements

  • Definition of vision statements

  • Formulating vision statements

  • Definition of mission statements

  • Formulating mission statements

  • Embracing organizational values

  • Communicating the vision, mission, and values



Day 2
Analysis of the environment

  • Porter's 5 forces

  • Creating and capturing value

  • Conducting a SWOT analysis

    • Internal strengths of an organization

    • Internal weaknesses of an organization

    • External opportunities

    • External threats

  • Fundamentals of the PEDESTAL framework

  • Succeeding in strategic analysis



Day 10
Planning & Crisis Management Hands-on Workshop

  • Prepare, present & discuss your plan

  • Lessons learned

  • Recap & Summary

  • Connecting the dots backward

  • Quick wins to make a change

  • Roundtable discussion

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