This program is developed to cover all elements of the job of a modern HR (or Personnel) department. It is created to act as an introduction to human resources for recently appointed human resources Assistants or as a refresher course for those with 2 or 3 years of service.

Program Goals

Clarify the role and also the objective of the HR/Personnel function

• Establish HR plans that meet the tactical goals of their organization
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• Apply HR methods which fit the requirements of their company
• Establish a set of human resources plans that will undoubtedly reflect the context of the Center East
• Adapt the practices presently in place in the West
• Identify vital problems in their organization that will undoubtedly require to be resolved
• Establish a high-performance culture
• Create a unified relationship between HR and also the line
• Write a contemporary human resources policy
• Recognize the methods which are appropriate to a particular company

Day 1
HR in Context and Relationship With The Rest of The Organization

• The Context for HR in the Middle East

• Absence Management

• Alcohol and Drug Abuse

• Assessment Centres

• Bonus and Incentives

• Business Travel and Expenses

• Career Breaks and Sabbaticals

• Change Management

• Competency Frameworks

Day 2
Employee Relations – Employer of Choice

• Coaching

• Codes of conduct

• Communications

• Competency Frameworks

• Consultation

• Clothing and Dress Codes

• Disciplinary Procedure

• Employer of Choice

• Employee Relations

• Handling Disciplinary and Grievance Issues

• Harassment Policies

Day 3
Recruitment – Work-Life Balance

• Recruitment

• Redundancy

• Relocation

• Retention

• Salary Scales

• Succession Planning

• Suggestion Schemes

• Sick pay schemes

• Training Strategies

• Union Recognition

• Work-Life Balance

Job Evaluation – Performance Management

• Job Evaluation

• Leadership Competencies and Development

• Long Service Awards

• Merit Reviews

• Mentoring

• Nationalization

• Overtime

• Performance Management

Day 4

Day 5
E-Learning – Internet and Email Policies

• E-Learning

• HR Intranets

• Employee Assistance programs

• Employee Attitude Surveys

• Equal Opportunities

• Exit Interviews

• Giving and Receiving Feedback

• International Assignments

• Internet and Email policies