Key Performance Indicators (KPIs) & Optimisation

Created by LEC Team
Last updated Mon, 27-Mar-2023
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  • Training Course Goals of Trick Performance Indicators (KPIs) & Optimisation Workshop
  • Acknowledge performance administration as a vital calculated and competitive differentiator
  • Recognize the concept and also application of company efficiency monitoring with Balanced Scorecards (BSCs) and other frameworks for establishing KPIs
  • Create buy-in as well as a culture of continuous performance improvement to enthusiastically own efficiency dimension and improvement
  • Develop best-practice KPIs, performance targets, and administration control panels
  • Improve the performance of divisions, groups, programs, tasks, risks, and also people
  • Make their approach quantifiable and also easier to interact and also cascade
  • Interact performance information throughout the organization to much better notify decision making


Day 1
Introduction to KPIs and KPI Development

  • Introduction to Application Exercises, KPI Case Studies, Tools, Templates, and Supplemental Resources

  • Introduction to KPIs and Strategic Management

  • Different Types of KPIs

  • Understanding Strategic Context and Goal Setting

  • Developing and Mapping Strategic Objectives

  • Creating the Right Performance Measurement Culture to Build Buy-in



Day 2
Performance Measure Development Process

  • The Process of Developing Performance Measures

  • Step 1: Describe the Intended Result(s)

  • Step 2: Understand Alternative Measures

    • Using the Logic Model to Develop Alternative Measures

    • Using the Process Flow Analysis to Develop Alternative Measures



Day 3
Performance Measure Development Process, cont

  • Step 2: Understand Alternative Measures, cont.

    • Using the Cause-Effect Analysis to Develop Alternative Measures

  • Step 3: Select the Right Measurement(s) for Each Objective

  • Step 4: Define Composite Indices as Needed

  • Step 5: Set Targets & Thresholds

  • Step 6: Define and Document Selected Performance Measures



Day 4
Application – Different Types of Measures

  • Course Application: Develop Measures for Your Own Organization

    • Developing Measures for Strategy Execution

    • Developing Measures for Operations

    • Developing Measures for Projects

    • Developing Measures for Employee Performance

    • Measuring and managing risk: developing KRIs (Key Risk Indicators)



Day 5
KPI Advance Topics and Delegate Presentations

  • Creating KPI Alignment by Cascading Objectives

  • Managing Strategically with Performance Information

  • KPI Development Application Project for Delegate Organizations

  • Final Participant Application Project Presentation and Discussion

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