- Training Course Goals of Trick Performance Indicators (KPIs) & Optimisation Workshop
- Acknowledge performance administration as a vital calculated and competitive differentiator
- Recognize the concept and also application of company efficiency monitoring with Balanced Scorecards (BSCs) and other frameworks for establishing KPIs
- Create buy-in as well as a culture of continuous performance improvement to enthusiastically own efficiency dimension and improvement
- Develop best-practice KPIs, performance targets, and administration control panels
- Improve the performance of divisions, groups, programs, tasks, risks, and also people
- Make their approach quantifiable and also easier to interact and also cascade
- Interact performance information throughout the organization to much better notify decision making
Day 1
Introduction to KPIs and KPI Development
Introduction to Application Exercises, KPI Case Studies, Tools, Templates, and Supplemental Resources
Introduction to KPIs and Strategic Management
Different Types of KPIs
Understanding Strategic Context and Goal Setting
Developing and Mapping Strategic Objectives
Creating the Right Performance Measurement Culture to Build Buy-in
Day 2
Performance Measure Development Process
The Process of Developing Performance Measures
Step 1: Describe the Intended Result(s)
Step 2: Understand Alternative Measures
Using the Logic Model to Develop Alternative Measures
Using the Process Flow Analysis to Develop Alternative Measures
Day 3
Performance Measure Development Process, cont
Step 2: Understand Alternative Measures, cont.
Using the Cause-Effect Analysis to Develop Alternative Measures
Step 3: Select the Right Measurement(s) for Each Objective
Step 4: Define Composite Indices as Needed
Step 5: Set Targets & Thresholds
Step 6: Define and Document Selected Performance Measures
Day 4
Application – Different Types of Measures
Course Application: Develop Measures for Your Own Organization
Developing Measures for Strategy Execution
Developing Measures for Operations
Developing Measures for Projects
Developing Measures for Employee Performance
Measuring and managing risk: developing KRIs (Key Risk Indicators)
Day 5
KPI Advance Topics and Delegate Presentations
Creating KPI Alignment by Cascading Objectives
Managing Strategically with Performance Information
KPI Development Application Project for Delegate Organizations
Final Participant Application Project Presentation and Discussion
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