This Advanced Settlement Skills training course is made to describe the arrangement procedure thoroughly and also show how to utilize it successfully, offering delegates the negotiation abilities as well as methods they need to do well in today's challenging commercial environment.

Program Goals of Advanced Negotiation Abilities

Have a deep understanding of the crucial evaluation of the arrangement process as well as just how to influence others to get more of what you want and needs
Have actually created a range of extremely efficient negotiating abilities and methods that can be used in a range of scenario
Have the ability to efficiently analyse, plan and get ready for every arrangement
Understand the advantages of regulating and also checking out body movement when affecting others
Have become an extra effective and certain arbitrator
Have actually improved an essential operational, administration and also leadership ability that will certainly increase your efficiency on a daily basis

DAY 1
Introduction to Negotiation - The Starting Point for Improvement

Thinking Outside-the-Box
Positivity & Negativity and Its Affect on Negotiation
Applying a Positive Attitude to the Negotiation Process
Proposal Format – simple, focused & logical
Placing Yourself Above the Competition with Your Proposal
The Psychology of Negotiation - Knowing your Opponents Driving Force
The Feel-Good Factor
Questioning & Listening Techniques

DAY 2
Understanding Behavioural Style to Negotiate Better

Knowing and Understanding your own Behavioural Style – Keys to how you negotiate
Negotiation Style Assessment
Approaches to Negotiation
The ‘Win-Win’ and Why it is misunderstood
The Two Distinct Approaches to Negotiation
Communication Style and the Negotiation Process
Adapting to Different Communication Styles
Negotiation and Ethics

DAY 3
Developing a Strategic Approach to Negotiation

A Strategic Approach to Negotiation - Distributive negotiation strategies
BATNA, Zone of Possible Agreement
Openings, Anchors, Offers and Counter Offers
A Strategic Approach to Negotiation - Integrative Negotiation Strategies
Sharing Information, Diagnostic Questions & Unbundling Issues
Package Deals, Multiple Offers and Post-settlement Settlements
Knowing and Maintaining your Sources of Negotiation Power
Sales Negotiation Behaviour – A Practical Approach

DAY 4
Interests, Planning and Understanding Body Language

Wants and Needs – The importance of identifying needs
Emotional Intelligence and its Role in Negotiation
The Importance of Body Language and Non-verbal Behaviour
What is Body Language and how do we accurately read it?
Understanding Thoughts from Body Language
How to use your own Body Language to negotiate more effectively?
Resolving Disputes – learning to mediate to create better deals
Techniques of the Mediator - practical mediation skills to help resolve disputes