This exciting and innovative Stakeholder Management training course will concentrate on the useful and also theoretical facets of Influencing, Negotiating & Socializing. You will learn just how to build an ongoing partnership with people to ensure success in all you do. You will certainly discover the necessary components of interaction and also sensible skills in human communication, influence, and negotiation.
Introduction to Stakeholder Management
Understanding the Psychology of Communication
The Seven Largest Barriers to Effective Communication
How to remove these barriers?
Why listening is more important than talking?
Develop a communication plan
The Emotional Intelligence (EI) Skills needed for Management
Bend your contact method using a 5-spoke model
Understanding the Psychology of Communication with Stakeholder and How to Use Influence with Power
The Seven Largest Barriers to Effective Communication and Dealing with Conflict
How to Remove the Barriers to Effective Communication and Stakeholder Engagement
Key Stakeholder Management Definitions
Identifying Your Stakeholders
Stakeholder Analysis
The 3-Step Approach to Effective Stakeholder Management
Anticipating Your Stakeholder likely Needs
Developing Ongoing Business Relationships
Identifying your Stakeholder using powerful Stakeholder Analysis Tools and a proven 3-Step Approach to Effective Stakeholder Management
Anticipating your Stakeholder's likely Needs, Managing Expectations and Developing Ongoing Business Relationships
Influencing and Persuasion skills -What They Are and How to Use
The Tools of Influence
Neuro-scientific Communication
Reciprocity: Give and Take
The Importance of Commitment & Consistency
How Social Proof Influences Behaviour?
Liking, Authority & Scarcity
Coleman Raider “Bare-Bones” Model
Negotiating Styles Assessment
Create The Ideal BATNA
Introduction to Reframing Techniques
Cultural Differences that Affect Negotiation
Negotiating Styles, Tactics and Overcoming Deadlock
Negotiating Styles Assessment - Building on your Strengths and Improving your Negotiation Skill-set
Using Proven Negotiation Techniques, including the five modes, BATNA and various Planning and Analysis Tools
Planning, Managing and Concluding a Staged or Long-Term Negotiation with Multiple Stakeholders
10 key principles of stakeholder engagement
Managing Stakeholders Successfully
The Power of ‘Agile'
Practical People Engagement
The Power of Empathy
Running Effective Stakeholder Meetings and record-keeping
Run more effective virtual meetings
Building trust with stakeholders remotely
Apply lessons learned and obtain feedback from stakeholders
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