This exciting and innovative Stakeholder Management training course will concentrate on the useful and also theoretical facets of Influencing, Negotiating & Socializing. You will learn just how to build an ongoing partnership with people to ensure success in all you do. You will certainly discover the necessary components of interaction and also sensible skills in human communication, influence, and negotiation.

Course Purposes - The Art of Stakeholders' Administration

• Understand stakeholder interests
• Recognize the difference between impact, persuasion, and also arrangement
• Develop a monitoring plan for stakeholder participation
• Assess involvement using the analysis matrix
• Apply your plan for the task charter
• Benefit from the adjustment control strategy
• Construct a trust fund with stakeholders
• Have domain name crawl utilizing negotiation as well as persuasion

Day 1
Essential Communication Skills for Stakeholder Management

• Introduction to Stakeholder Management

• Understanding the Psychology of Communication

• The Seven Largest Barriers to Effective Communication

• How to remove these barriers?

• Why listening is more important than talking?

• Develop a communication plan

• The Emotional Intelligence (EI) Skills needed for Management

• Bend your contact method using a 5-spoke model

• Understanding the Psychology of Communication with Stakeholder and How to Use Influence with Power

• The Seven Largest Barriers to Effective Communication and Dealing with Conflict

• How to Remove the Barriers to Effective Communication and Stakeholder Engagement

Day 2
Stakeholder Management

• Key Stakeholder Management Definitions

• Identifying Your Stakeholders

• Stakeholder Analysis

• The 3-Step Approach to Effective Stakeholder Management

• Anticipating Your Stakeholder likely Needs

• Developing Ongoing Business Relationships

• Identifying your Stakeholder using powerful Stakeholder Analysis Tools and a proven 3-Step Approach to Effective Stakeholder Management

• Anticipating your Stakeholder's likely Needs, Managing Expectations and Developing Ongoing Business Relationships

• Influencing and Persuasion skills -What They Are and How to Use

Day 3
Influencing Skills

• The Tools of Influence

• Neuro-scientific Communication

• Reciprocity: Give and Take

• The Importance of Commitment & Consistency

• How Social Proof Influences Behaviour?

• Liking, Authority & Scarcity

Day 4
Negotiation Techniques and Practice

• Coleman Raider “Bare-Bones” Model

• Negotiating Styles Assessment

• Create The Ideal BATNA

• Introduction to Reframing Techniques

• Cultural Differences that Affect Negotiation

• Negotiating Styles, Tactics and Overcoming Deadlock

• Negotiating Styles Assessment - Building on your Strengths and Improving your Negotiation Skill-set

• Using Proven Negotiation Techniques, including the five modes, BATNA and various Planning and Analysis Tools

• Planning, Managing and Concluding a Staged or Long-Term Negotiation with Multiple Stakeholders

Day 5
Essential Skills for Stakeholder Management

• 10 key principles of stakeholder engagement

• Managing Stakeholders Successfully

• The Power of ‘Agile'

• Practical People Engagement

• The Power of Empathy

• Running Effective Stakeholder Meetings and record-keeping

• Run more effective virtual meetings

• Building trust with stakeholders remotely

• Apply lessons learned and obtain feedback from stakeholders