Modern Supplier Management, Development & Optimization

Course Objectives of Modern Supplier Management, Development & Optimization

• Identify the Key Suppliers in the company

• Analyze the relationship with the Key Supplier

• Understand the Key Suppliers strategy and its fit for the company

• Identify the organization and the process to manage key suppliers

• Understand the benefits, risks, and key success factors to implement SRM.

• Set-up a structured process to identify, analyze, and manage Key Suppliers

Day 1
Supplier Relationship Management

• Definition, benefits, and risks of SRM

• The processes and tools to implement SRM and Key Supplier Management

• Identifying Key Suppliers in a portfolio

• Focusing on a Key Supplier

• Identifying the Key Supplier business strategy

• Analyzing the buying company’s attractiveness to the Key Supplier

• Understanding personal networks among the company and the Key Supplier

• Benchmarking actual examples of Supplier's strategic mapping matrix and Global commodity strategic analysis

• Workshops and cases

Day 2
Company and the Key Supplier

• Defining objectives for a Key Supplier

• Identifying the action plan to manage the Key Supplier

• Setting up the organization to manage the Key Supplier (Key Supplier Manager)

• Understanding the purchasing Company’s maturity levels to drive and enable the SRM process

• From transactional process to Value chain integration

• Benchmarking actual examples of performance measurement

• Suppliers Scorecards, Customers Satisfaction Index, Suppliers Satisfaction Index

• From Scorecards to qualitative TCO:

• Integrating the customers’ expectations into Key suppliers’ management objectives

Day 3
Supplier Development & Optimization

• Measuring suppliers’ performance

• Efficiency and effectiveness

• Early warnings

• Linking TCO and Metrics

Day 4
Managing risk

• Identifying and monitoring risk

• Assessing the Value at risk

• Monitoring risk

Sustainability

• Why is sustainability important?

• The role of purchasing regarding sustainability

• Mapping risk and opportunities

• Ensuring compliance

Day 5
Leading supplier development project

• Concepts

• Tools

• Managing a supplier development project

Workshops

• Anticipate and mitigate risk.

• Integrate sustainability in the purchasing process.

• Solve problems using a structured approach.

• Create and implement a supplier development project.

• Manage effectively supplier performance.