Stakeholders Engagement & Management

London




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Course overview

This very interactive Stakeholder Engagement and Monitoring training program will assist your abilities in negotiating, affecting, connecting and convincing all the inner and exterior stakeholders you might need to manage. It is an optimal training program for those that operate in a hectic expert organisation and are looking for much more obligation.

Program Objectives of Stakeholders Interaction & Management


  • Improve as well as enhance cross-functional partnerships and develop connections, as well as handle stakeholders' expectations as well as get their purchasing in
  • Discuss, affect, conciliate, encourage, concession, acknowledge as well as persuade the internal and also external stakeholders with the divergent rates of interests
  • Identify, strategy as well as carry out Great, Ideal as well as Right Communication strategies with the interior as well as exterior Stakeholders
  • Browse the organisational politics to manage and also solve problems because of contending priorities, demands and demands
  • Track Stakeholder's expectations accomplishment through efficient status tracking, control, reporting as well as meaningful progression meetings


Day 1
Stakeholders Engagement Process

  • Essentials of Stakeholders Management – Skills and Competencies

  • Cooperate, work together, join forces and team up – what is the strategy?

  • Identifying, anticipating and analysing Stakeholder’s requirements, demands and needs

  • Managing tricky, complex, complicated, challenged and difficult Stakeholders

  • The Stakeholders Prioritisation Game – Ramping Up and Ramping Down

  • How to manage stakeholders’ expectations that can’t be managed effectively

  • Strong and confident stakeholders’ relationships to ensure increased success



Day 2
Building Strategic Relationships

  • How to build and manage key relationships within a stakeholder group

  • Qualifying and managing key influencers accurately

  • Producing a ‘relationship matrix’ for each account quickly and easily

  • How best to approaching and developing new contacts

  • Developing a coach or advocate in every client site pro-actively



Day 3
Influence Skills when Working with Stakeholders

  • How to integrate your business style and solutions with the stakeholder’s needs and processes

  • Getting your message and strategy across to C-level contacts

  • Being able to better anticipate, identify, create, and develop opportunities within a group.

  • Knowing your personalised value message: Differentiating your solutions clearly and accurately with customer/client-matched value statements.

  • Tools, techniques and principles of influence.



Day 4
Communication and Negotiation with Emotional Intelligence

  • Effective Communication and Emotional Intelligence

  • Emotional Manager instead of Program/Project/Functional/Capability Lead Manager

  • Effective Convincing, Persuading and Influencing techniques

  • Collaborative and Coordinated skills – achieving commitment and consistency

  • Stakeholders Relationship game and rapport

  • Compromise and Concession middle point

  • Win to Win and Win to Lose



Day 5
Teamwork and Time Management for Stakeholder Relationship Building
  • Working with other stakeholders inside and outdies your organisation to achieve your account goals

  • Managing and working with a virtual team and creating cross-departmental communication loops

  • Managing your time and stakeholders effectively on a daily basis

  • Setting priorities, goals and account objectives for stakeholder relationship building.

  • Action plan


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