Berlin
Course introduction
Delegate’s learning expectations
Set up the tone/pace of the course together
Building consensus, commitment, and cooperation
Principles of ethical leadership
Ethical dilemmas faced by leaders
Identifying techniques for building consensus
Describing how to secure commitment and cooperation to your change initiatives
Exploring the stages of effective change management
Creating healthy inter-departmental cooperation and communication
Identifying the characteristics of a credible leader
Establishing your credibility firmly
Five main sources of power of any leader
Maximizing the leader’s effectiveness with emotional intelligence
Understanding the ingredients of emotional intelligence
Creating an environment of engagement
Leading and Controlling
Motivation and Engagement
Organizational Conflict and Politics
Managing Misbehavior
Time and Stress Management
Organizational and Operational Control
Improving managerial skills on being solution oriented
Accounting and Financial Key Information
Improving ability to adapting situational changes
Managing change
Change requires the exchange and expanded thinking
Key factors in successful change
The change cycle
The 4-room apartment strategy
Helping the team move through change stages
Handling reactions to change
Strategies for dealing with change
The 17 laws of great teamwork
Identifying team roles
The Belbin type indicator
Aligning individual and team motivators
The values alignment matrix
Keys to resolving values conflicts
The motivating mix
Creating a supportive environment
Energizing your team
Sustainable Strategies for improving Team Relationships
Best Practices in people Management
Organizational Structure and Culture
Managing a Diverse Workforce
Building High-Performance Teams
Coaching and Performance Feedback
Networking and Mentoring
Project Management
Running Effective Meetings
Moving from reactive to proactive
Working to priorities when everything is urgent
Taking control through planning and time management
Managing conflicting demands from more than one person
Effective Delegation
The rules of effective delegation - overcoming personal preferences and prejudices
Using delegation as a means of coordinating the workload of your team/department
Freeing up your time
Developing staff
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