Berlin
These competencies include taking control of your workload through preparation and reliable time as well as job monitoring, obtaining the best out of your team via leadership, team effort, and also personnel growth, as well as ultimately contributing to the success of your organization through setting as well as accomplishing of goals to improve you and your group's payment to its interior and also exterior clients.
Better, you will certainly also learn essential self-management strategies, for you to have the personality and also self-control not simply to make it through yet excel in your function as a manager.
The roles, behaviours, skills, and attitudes of a great supervisor
Clarifying the team's purpose, vision, mission, values, and tasks
Providing quality customer service
How to be a great team leader
Getting input and involvement from the team
Common supervisor mistakes and how to avoid them
Taking control of your time and tasks
Planning, prioritizing, and scheduling work
Handling issues such as interruptions, accessibility & multiple deadlines
Delegating tasks and responsibilities
Project Planning Basics & Mind Mapping and Project Planning Software
Group dynamics and team formation
The essential habits of highly effective teams
Dealing with problematic behaviours
Understanding communication styles
Managing conflicts on the team
Emotional intelligence and self Management
Analyzing your team members strengths and development needs
Coaching, training, and developing staff
Motivating the team and individuals
Giving and receiving feedback effectively
The art of active listening
‘How to influence and bring out the best in others
How to give a clear and memorable presentation
Goal Setting and benchmarking to achieve competitive targets
Setting up work systems that aid effective team performance
Establishing clear guidelines for and measures of performance
How to constantly improve the quality of products and services
Running productive meetings
Problem-solving and decision making
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