Effective Quality Assurance & Control

Course Objective of Effective Quality Assurance & Control

• Understand the basic roles and responsibilities of a Quality Control/ Quality Assurance functions

• Understand the basic concept of “quality" and how it fits into an organization’s products, services, and strategies

• Define the differences between Quality Control and Quality Assurance

• Adopt quality methodologies that have been used in the relevant industry

• Overcoming quality-related challenges

• Acquire the methodologies to detect, collecting data/ information, recording and reporting anomalies

• Equip oneself with essential measuring and monitoring quality tools

• Evaluate the quality level statistically

Day 1
Quality Control & Quality Assurance

• Introduction Quality Control & Quality Assurance

• Being Best in Class

• Understanding The Needs of Quality Management System

• Understanding Customers’ Needs and Expectations?

Managing Quality Effectively

• Understanding The Juran’s Trilogy for Effective Quality Planning, Implementation, Control, and Improvement

• Identifying the Challenges Relating To the 3 Components (I.E. Planning, Control, and Improvement)

• Understanding What Is Quality Assurance

• Quality Assurance is Everyone Responsibility

Day 2
Cost Of Quality

• Understanding The Cost Of Quality

• Understanding Being Effective and Efficient

• Eliminating The 7 Wastes

• Applying The COQ Applications for Quality Assurance

Day 3
Quality Management System for Effective QA Management

• Understanding the Process Model for Effective QA

• Understanding the Context of the Organization & QMS

• Demonstrating the Leadership

• Risk Management for Effective Prevention

• Effective Resources Management

• Effective Operations Planning and Control

• Monitoring, Measurement, Analysis, and Evaluation

• Remedial, Corrective and Preventive Improvement

• Case Study: Risk-Based Approach to Effective QA

Day 4
Effective Quality Assurance and Quality Control Management

• Understanding The Needs and Expectations Of Non-Conformance And Follow-Up Action

• Effective Way for Correcting a Non-Conforming Product and/ or Process

• Implementing Controls for Better Process Management

• Understanding the Difference between Corrective and Preventive Action

Day 5
Effective Quality Management System Improvement for Excellent Business Management System

• Understanding the Needs for Continual and Continuous Improvement as a Business Catalyst

• Establishing Kaizen as Platform for Improvement

• Determining the Essential Tools and Methods for Effective QA/QC

• Delivering the Buy-In to Addressing the People Issues