Berlin
We decide to eat. Some issues are much more complicated, like determining exactly how to prioritize our job, or understanding why a procedure failed and choosing what to do concerning it; these call for a rational technique for problem-solving. Commonly, points get even much more difficult, or our choices might have an essential effect on our lives, careers, or the lives of those around us; that is where we have to have the ability to assume seriously and also see to it there is no defect in our reasoning. At various other times, the problem is so unusual that it opposes sensible and also essential thinking; these are the moments where imaginative trouble addressing becomes an important device.
In this course, we will cover all these crucial thinking techniques. After comprehending the thinking mechanisms, we will provide you with approaches as well as devices that you will exercise throughout the sessions which can help you at work or in life, and from the most ordinary situations to the toughest or unusual ones.
Definition of ‘problem’
Definition of ‘problem-solving’
Definition of ‘decision making’
Creative problem solving and decision making
The helicopter view
Problem diagnosis
Defining the opportunity or problem
The link between causes and symptoms
Problem deviation
The right decisions at the right time
Defining the problem
Writing a problem statement
Techniques for recognizing problems
Six important questions to clear out
The rational approach
Kepner & Tregoe
Root cause analysis
Creative problem solving and decision making
The five-why process
The cause and effect diagram
The fishbone diagram
Pareto analysis
Effective decision making
Why-Why and how-how analysis
The how-how method
Choice making
The decision analysis worksheet
The Kepner & Tregoe method for analyzing alternatives
Use of the matrix
Effective decision making
The decision-making matrix
Definition of ‘consensus’
The need for thinking skills
Mental structures of college students
Stages in problem-solving and decision making
The human brain
Understanding the two hemispheres of the brain
Critical thinking
Lateral thinking
Mental blocks to creative thinking
Brainstorming
The six thinking hats
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