Berlin
This consists of various other industries that perform comparable functions, similar organizations that are geographically separated, and also charitable or public organizations. Under the ideal conditions, benchmarking can be performed by straight rivals, causing enhanced performance benefiting all stakeholders. Benchmarking not only offers recognition of what as well as where "best" efficiency lie, yet extra significantly, it enables the standard change that inside focused groups in some cases fail to achieve. It cultivates innovative fostering as well as adjustment of "finest" techniques to help companies acquire as well as preserve a competitive advantage.
The Need for Measurement
Data Use and Abuse: Using Data Constructively
Methods of Selecting Performance Measures
Developing a Framework for Measurement
Understanding Variation: The key to understanding performance
What histograms, run charts, and control charts tell us about performance
The Rods Experiment
Understanding Variation: The Range and Standard Deviation
The Rods Experiment Part 2: Understanding the Results
Taking Appropriate Action on a Process: Improvement or Investigation?
An Introduction to Control Charts: The Key to Taking Appropriate Action
The Juran Trilogy©
How to Improve a Process: An Introduction to the 12 step Methodology
The Power of Teamwork
Problem and Mission Statements
Understanding and Analyzing a Process: Flow Diagrams
Identifying causes of problems, and potential solutions: Brainstorming
Demonstrating the link between a cause and its effect: Cause-Effect diagrams
Understanding the Process: Quantitative Display Tools (line charts, bar charts, and pie charts)
Selecting the key aspects to focus on. Pareto Analysis
Investigating Relationships between Variables: Scatter Diagrams and Correlation
Advanced investigations: An Introduction to Regression
What is benchmarking?
Why we need to benchmark?
The Benefits of benchmarking: Why organisations benchmark
History of benchmarking
Different Methods of benchmarking and how they relate to each other
How to identify potential benchmarking projects
An overview of the benchmarking process
Advice on selecting your first project
Scoping a benchmarking study
Planning and resource scheduling
Normalising
Identifying and selecting benchmarking Metrics
Identifying and selecting benchmarking partners
Securing benchmarking project support
Inviting organisations to join the benchmarking study
Data capture & analysis
Reporting: the starting point for improvement
Codes of conduct
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