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English
Last updated at

Mon, 27-Mar-2023
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Total lessons

5
Total duration

00:00:00 Hours
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Short description
Excellent customer service can be considered a large differentiator between companies. While completing products are usually similar and can anyway be quickly duplicated, good customer service is a holistic system, calling for a continual organization-wide initiative, driven by the top as well as penetrating all elements of the organisation's society. The resulting customer-centric company ends up being an awesome competitor whose version can not be conveniently duplicated.
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